How to contact support (2023)

This article explains how to contact Freedom customer support.

How to contact support (1)

Written by Freedom
Updated this week

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The following support instructions are for, the app and website blocker for Mac, Windows, Android, iOS, and ChromeOS.

If you're having issues with Freedom and need to reach us for support, we're more than happy to help! To contact support please follow the steps below:

  1. Login to your Freedom account at

  2. Click on the messenger tool on the bottom right-hand corner of any page. Clicking on this will allow you to start a conversation with the team. We try to respond within 20 minutes during support hours for session removal requests. Other requests may take a little longer.

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How to contact support (2)

What to include

If you need a session to be ended, please tell us the name or times of the session.

If you're having trouble with setup or would like to report a bug, please include which platform you're using (Mac, Android, etc.), which browser(s) you've tried, and any other relevant information that will help us troubleshoot.

Note: Our support hours are Monday - Friday, 9:00 AM - 5:00 PM US Eastern Time. We offer partial support on weekends, but please remember that response times will be much slower. Thanks for your understanding!

Feature Requests

If you would like to submit a feature request, please find our feature request form here.

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(Video) How To Contact Facebook Support | UPDATED 2022

Did this answer your question?


How do I contact Google support? ›

The live support representative will give you rapid help and get your Google products-related queries resolved. By Phone Number: You can also call at Google customer support number 1-866-2-Google (1-866-246-6453) or 1-888-570-1575 and directly connect the customer service team at Google.

Can I chat with Google Support? ›

Google provides its support through online chat, where you can easily chat with a representative and get immediate assistance. Here are the steps to chat with Google Support: First of all, you are required to visit the official using your preferred browser.

How do I contact FB support? ›

First, log into your Facebook profile. Click on your profile picture in the top right corner. This should drop down a menu. Click “Help & Support.”

How can I talk to 3 customer service? ›

Call us
  1. Personal customers. From your Three phone. 333. From any other phone. 0333 338 1001. From abroad. ...
  2. Mobile broadband customers. From your Three phone. 500. From any other phone. 0333 338 1003. From abroad. ...
  3. Business customers. From your Three phone. 337. From any other phone. 0333 338 1004. From abroad.

Is there a phone number to contact Google? ›

For assistance with other Google products, please call (650) 253-0000.

How do I send an email to Google Support? ›

Follow the instructions below:
  1. Click through to
  2. Scroll down to expand the list of icons to show the “Business” section.
  3. Click on Google My Business or Google AdWords.
  4. In the top right corner of the screen, click “contact” or “fix”
  5. Choose whichever options best describe your problem.

How do I talk to a real person at Google? ›

Hi, how can we help?
  1. Google HQ. 1600 Amphitheatre Parkway. Mountain View, CA 94043, USA. (650) 253-0000. See all locations.
  2. Careers at Google. Learn more about our teams and job openings. Explore jobs.
  3. Press. If you are a member of the press, email us at Visit our blog.

How do I contact Google about a problem? ›

You can call Google customer support at 650-253-0000. The number leads to an operator service called "the Googleplex" that is based at Google's headquarters in Mountain View, California.

Is Google support 24 hours? ›

Enhanced Support

Accelerated response times, with 24/7 access to priority support. Included in Google Workspace Enterprise edition.

Can I contact Facebook to recover account? ›

Go to the profile of the account you'd like to recover. Tap More below the cover photo, then select Find support or report profile. Tap Something Else, then tap Submit. Tap Recover this account, then tap Submit and follow the steps.

How do I email or Facebook support? ›

You can also try emailing the general Facebook support email:

How can I recover my FB account? ›

Go to the Find Your Account page at and follow the instructions. Make sure to use a computer or mobile phone that you have previously used to log into your Facebook account. Search for the account you want to recover. You can search for your account by name, email address, or phone number.

How do I talk to customer service on the phone? ›

Tips on how to speak with customers in a call center
  1. Answer promptly. ...
  2. Avoid chewing sounds. ...
  3. Introduce your company and yourself. ...
  4. Follow any necessary scripts. ...
  5. Ask for identifying information. ...
  6. Keep private information secure. ...
  7. Define the issue. ...
  8. Enunciate.

How can I get customer service fast? ›

9 lessons we've learned about providing fast customer service
  1. Self-service is key. ...
  2. Be there when you're needed. ...
  3. Hold the phone. ...
  4. Auto-reply, then human reply. ...
  5. Don't wait until you're asked. ...
  6. Empathy is everything. ...
  7. Expect the unexpected. ...
13 Jun 2022

How can I talk to a representative on the phone? ›

Dial "0". Most of the time, pressing "0" will take you to a person. If it doesn't, press it multiple times.

How do you send a support email? ›

With these email customer service best practices, you'll learn how to write a good customer service email in no time.
  1. Give it a human touch. ...
  2. Show empathy. ...
  3. Value their time. ...
  4. Remain positive. ...
  5. Be consistent. ...
  6. Keep the language clear and simple. ...
  7. Share resources to help even further. ...
  8. Use customer service email phrases.
19 Oct 2022

How can I email for help? ›

How to ask for help via email
  1. Use a clear, direct subject line. ...
  2. Greet your reader. ...
  3. Establish your credibility. ...
  4. Put the question in the first or second sentence. ...
  5. Use a call to action to clarify the next steps. ...
  6. Make your email easy to read. ...
  7. Give your reader a deadline. ...
  8. Close the email politely and thoughtfully.

Can I call Google to recover my account? ›

For your security, you can't call Google for help to sign into your account. We don't work with any service that claims to provide account or password support. Do not give out your passwords or verification codes.

How do I contact Gmail about a recovery? ›

To get started, head to and enter your Gmail address. If possible, try the following to make recovery easier: Use a computer, phone, or tablet you've previously used to sign into your account. Use the same browser that you usually do, like Chrome or Safari.

How long does it take for Facebook to recover your account? ›

After you complete a security check, you'll have to wait 24 hours to log into your Facebook account. During this time, your account will still be visible to your friends on Facebook, but you won't be able to access it.

Can I email Facebook about a problem? › – You can use this email address to contact Facebook about any financial questions or concerns related to any of your Facebook accounts. – You can use this email to report anything on Facebook that goes against the Facebook Community Standards.

How can I send message to Facebook Center? ›

Tap at the top of Facebook and enter the name of the Page you want to message. Tap the Page in the search results to go to it. Tap Send Message or below the Page's cover photo. Enter your message and tap Send.

Does Facebook support email respond? ›

Additionally, there are a few email addresses you can use to contact Facebook support. The majority of the time, you'll receive an immediate reply from an autoresponder, but you may also receive a real response from a Facebook consultant as a follow up.

How do I contact Facebook about a problem? ›

Classic mobile browser experience
  1. Tap in the top right of Facebook.
  2. Scroll to the bottom and select Report a Problem.
  3. Select the Facebook product you're having a problem with.
  4. Describe your problem in the text box, including the steps you took to encounter the issue.
  5. Attach a screenshot (optional).
  6. Tap Submit.

How can I unlock my Facebook account without phone number and email? ›

How to Recover Facebook Account without Phone Number?
  1. Visit the Facebook website and click on the Forgot account tab.
  2. You will get an email or number as a recovery option.
  3. To go ahead, click on no longer have access to these.
  4. The next available option is to give a friend's number.
  5. Input a friend's number to continue.
9 Sept 2021

How can I get my Facebook password without a phone number and email? ›

If you found your account but don't have access to the phone number and email you set up, Facebook can't verify your identity. If you found your account and selected a method for receiving your reset code, enter the security code you received and select Continue. Enter a new password and select Continue.

How do I talk to a real person online? ›

Here's some simple tips to help you create more personal experiences—and more trust between you and your audience.
  1. Make a good first impression. ...
  2. Say my name, say my name. ...
  3. Ask questions. ...
  4. Curb your narcissism. ...
  5. Speak as one, to one. ...
  6. Say it out loud. ...
  7. Cooperate towards a goal. ...
  8. Avoid jargon.

What is support customer service? ›

What is customer support? Customer support is the team of people who provide help when customers have trouble with a company's products or services. It's ultimately about making sure customers are successful in solving whatever issues they came to your business to help solve.

What are the 5 good customer service? ›

10 ways to deliver great customer service
  • Know your product. ...
  • Maintain a positive attitude. ...
  • Creatively problem-solve. ...
  • Respond quickly. ...
  • Personalize your service. ...
  • Help customers help themselves. ...
  • Focus support on the customer. ...
  • Actively listen.
20 Nov 2022

What is the best time to call customer? ›

The best time to contact a customer is said to be between 4 pm & 5 pm as they are free during this time. Most people working in a company have finished their work until this time, and they are just waiting for the office time to be over. So you can call them during this time as the customers do not have any work.

What are the 4 keys to customer service? ›

There are four key principles of good customer service: It's personalized, competent, convenient, and proactive. These factors have the biggest influence on the customer experience.

How do you get through to someone? ›

As a communicator, note these seven steps you can do to improve your delivery, and recognize the situation to increase how often your message is heard:
  1. Put Yourself In Their Shoes. ...
  2. Get To The Point. ...
  3. Observe Listening Styles. ...
  4. Adapt Your Method And Message. ...
  5. Call Out Obstacles. ...
  6. Validate Emotions. ...
  7. Know When To Put It On Hold.
20 Feb 2015

How do I get past the phone hold? ›

Here are 5 tricks to follow:
  1. 1) Take Your Problem to Twitter. When people are stuck on hold, they often talk about it on Twitter. ...
  2. 2) Pretend Like You Speak a Different Language. ...
  3. 3) Jump on Live Chat – It's Instant. ...
  4. 4) Get Customer Service to Call You. ...
  5. 5) Time Your Call.
14 Feb 2022

How do I talk to customer support executive? ›

Look into the eyes of the customer and be very attentive. If the customer has something to say but he is not able to express himself, help the customer by asking questions. Asking questions help the person to speak clearly and make you understand what he wants to say.

What is Google email address? ›

Google Account email

This is the main email address for your Google Account. It's set as your primary email when you create a Google Account, but you can choose a different primary email if you like. Manage your Google Account.


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