SIM Swap Scams: How to Protect Yourself (2022)

Table of Contents
33 Comments FAQs Videos

33 Comments

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The purpose of this blog and its comments section is to inform readers about Federal Trade Commission activity, and share information to help them avoid, report, and recover from fraud, scams, and bad business practices. Your thoughts, ideas, and concerns are welcome, and we encourage comments. But keep in mind, this is a moderated blog. We review all comments before they are posted, and we won’t post comments that don’t comply with our commenting policy. We expect commenters to treat each other and the blog writers with respect.

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Ms. Gray

October 23, 2019

This is another reason why landlines shouldn't be discontinued.God Bless

Service Provid…

October 24, 2019

If a con artist tries to steal my number through a SIM swap, I would hope that my service provider would try to verify my identity by sending an email listed on my account or calling another number listed on my contact. I am hopeful the the service providers would use more caution before swapping SIMs.

krwilliams

December 18, 2019

In reply to If a con artist tries to by Service Provid…

I just watched the news and some of the providers employees were selling info to the scammers.

MJ

October 23, 2019

What is an authentication app? Can you please be specific regarding banking on-line?

FTC Staff

October 24, 2019

In reply to What is an authentication app by MJ

Here is an example of how you might use an authenticator app with your online banking. This comes from a blog by the US Commerce Department's National Institute of Standards and Technology:

If you use multifactor authentication for your online bank account, when you're ready to log on, you will

  1. Type your name and password as usual. Then you will:
  2. Activate an authenticator app, which will generate a one-time code, and enter the code on the next screen.
  3. You're logged in!
(Video) SIM Swap: How To Protect Yourself And Your Family!

Honor

October 24, 2019

Kind of hard to pull off since cell phone providers and their affiliated networks require pin# before they do as much as give out the time of day.

MB

December 07, 2019

In reply to Kind of hard to pull off by Honor

Not true . . . they did it to me. I have no idea how they obtained my pin.

Marka

December 18, 2019

In reply to Kind of hard to pull off by Honor

Not hard. They did that to me today!!

rachel

December 19, 2019

In reply to Kind of hard to pull off by Honor

I got to this thread after searching for this specific topic. This happened to me just last night. ATT is not sure how it happened, but I lost access to my cell service and therefore Phone Number for 2 hours. The only clue that something was wrong, was the text from ATT stating my account password had been changed. SCARY. Needless to say, I have since changed all my social media and email passwords again. Unfortunately, we will always be two steps behind cyber criminals.

Mike

June 04, 2020

In reply to Kind of hard to pull off by Honor

They did it to me as well, without using a pin. The cell phone companies al pretend that this is not an issue. It is! It ruined my life for at least 3 weeks while I went around plugging holes. They got into everything using my sim: email, bank account, credit card even the credit card processing for my business. DO NOT FEEL SAFE WITH A PIN. There are several ways to get around it. Just do a youtube search on sim card hijacking.

Same person on…

October 24, 2019

Yes I don’t have to imagine has happened over 6 times in 6 months but yes actually just spent and entire day at apple last week had to completely whips devise lost 1000 photos and 3000 photos and through these 6 months lost the picture that had more value to me than anything of my grandfather and my two daughters who are in heaven now I can never get those back so thanks but I don’t have to imagine it! Imagine how you would feel if it was your children’s photos!

(Video) Sim Swapping Attacks & How to Avoid Them

Luna's Mom

October 24, 2019

I'm surprised, appalled actually that there is no recourse with the phone provider who violated the customers privacy by establishing ownership of the account. So they're victimized twice. The provider should be required to restore the customer to pre-theft status if the provider is the entity who allowed this travesty.

w8ngladee

October 24, 2019

It's very important that you NOT save your USERNAME/PASSWORD on websites (for easier login the website will say). Also, when making purchases online, NEVER have your payment information linked to automatically make a purchase. Make it so that you MUST enter your USERNAME/PASSWORD to complete the purchase.

The Pepster

October 24, 2019

In reply to It's very important that you by w8ngladee

Yikes! I've been making that mistake. No problems so far, but your advice will save me frustration, time and money. Thank you.

fred t.

October 25, 2019

In reply to It's very important that you by w8ngladee

I'd also suggest that your debit/credit card not be stored, your account number, address, etc. In other words, that you actually have to fully log in every time. May be time consuming, but the alternative to "identity theft" is far, far more time consuming.I am still, STILL receiving postal letters which are the equivalent of "Nigerian attorney asking for my assistance"---the only reason it still exists is because IT WORKS. Someone is buying this BS.Don't give away your identity. It's very hard to get back.

redwingfan

May 22, 2020

In reply to It's very important that you by w8ngladee

The sites have to store the password, generally in encrypted form, so they are not easily used by hackers without some sort of decryption. If you mean the checkbox that says remember login info, that's saved on the local computer. Password managers are very helpful for keeping track of passwords, especially complex passwords that are hard to guess and make no sense. Although I'm sure they aren't 100% secure, they do help a lot.

dEE dEE our fa…

October 24, 2019

I can completely see this happening...and yes our cell providers have a protocol set up to "try" and prevent theft of our cell number, however, if we have a significant other who is a narcissist, they already have found our personal information (i.e. social security #, date of birth, driver license #, passwords, intimate information). Identity thieves & narcissists (i.e. ex-boyfriend/girlfriend, ex-spouse, ex-roommates, even family members or co-workers, etc.) are all people who could have had access to everything relating to our lives. Please don't fool yourself into thinking that it can't/won't happen to you. These people have no conscience, and often times they will find a decoy, maybe even their next victim, who will pretend to be you and bingo they now have a new credit card (mailed to a p.o. box), access to your bank account (to make purchases online and have sent to a "drop-box" or a "Will-Call"). But you say "Wait! they need a photo ID/Driver License to be able to make some transactions", Ah, Identity thieves are smart, they plan ahead and more than likely have that missing birth certificate you looked everywhere for but never could find. Now they have their decoy (a fall guy/girl) go to the DMV and get a new driver license with their picture (no worries because it's not them/the thief) so they can use & pick-up money or items they will now steal & charge against you. Bingo! they have a New Car! and you are the one left with the loan and no new car! It is scary how easily that person, we thought loved us, can destroy our lives. Please I implore you, do not fall victim! Trying to get your life back can take years, more money, and will add stress and heartache, and can prevent you from doing the things you want to do, when you want to do them. All of this is preventable, and only you can do it. Now, to the finger pointers trying to blame the cell providers, it is not their fault you allowed someone access to your personal information. Cell providers have a protocol they MUST follow, and the only way to be granted access to your cell number is having all the right information and access to your email account(s) etc. Once the hoops have been jumped through(the hand full or 2 of personal questions (i.e. likes,favorite teacher,first pets name,etc.), Pins, emails, etc.), then and only then can they give the identity thief access and now possession of your cell phone number, and NO they are NOT at fault and should not be held accountable for your negligence. The responsibility is yours to keep your personal information safeguarded, no one else's, PERIOD. We all have to learn to be on the defense when it comes to identity theft. I lived in my perfect little bubble for years, fooling myself into thinking I was safe, and that things like identity theft would never happen to me. Don't be me, this can happen to you or anyone you know or love. Be vigilant when it comes to your personal information. THIS WAS MY SOLUTION:I chose a safe deposit box to store my: social security card, birth certificate, passport(s), will, deed(s), passwords, etc. I will NEVER let the safe deposit key out of my possession or talk to anyone about it. I will NEVER mention my safe deposit box or take anyone with me when I go to add or remove items from it. This is how I choose to be in control of my personal information, and I will NEVER let anyone be in or around me when I am speaking to someone requiring me to verbally divulge the information to access my account.There is a slogan from a commercial which began sometime in the 1970's, where Smokey the Bear says, "Only you can prevent forest fires." Using part of his slogan to pertain to today's issue of Identity Theft, we can say "Only you can prevent Identity Theft." Be proactive, research ways to help yourself, family and friends, or co-workers from falling victim to Identity Theft. Don't be afraid to pass along information. I take pictures of the link for the FTC and text them to my family & close friends. I am not an overly "Notorious" texter, tweeter, emailer, facebooker, instagramer, etcer. Many of those "er's" I am not even a member of and probably never will be, but you can be certain, when the FTC sends me a heads-up email, I will definitely pass along the information to my loved ones.Thank you, FTC, for keeping us in the know, you and your staff are ALL greatly appreciated.

UrFaveGrlKat

February 09, 2021

In reply to I can completely see this by dEE dEE our fa…

(Video) 7 Tips To Avoid SIM Swap Attacks! What is SIM Swapping?

You're a blessing in disguise. Thank you for informing us of the evil in the world when we cant see because were blindfolded with trying to be an understanding newlywed and ignoring the obvious just so one day can be good.

DrBubbasBFF

October 24, 2019

A guy I’ve been talking to asked me to buy him a SIM card and I asked him how would I get to him if he was on a boat, he said I would load it on my phone and transfer to him somehow, I thought that didn’t sound right and have avoided the subject until now.

MJ

October 25, 2019

Thank you very much for your info. related to authentication app. It was very helpful.

AMR912

November 01, 2019

Are devices utilizing facial recognition and print scans also vulnerable?

What you don't…

November 02, 2019

How do I create MFA if the website doesn't offer that as an option? I am dissatisfied with security questions because there are databases with answers to questions that I've seen vendors use.

CJ

November 04, 2019

Just tell the wireless providers to tell their customers to come in and change this info and bring the old phone, new phone and ID. Problem solved

Nando

November 07, 2019

AT&T offer to set a pin along with login name and password. :)

JonathamM

January 15, 2020

Since customer service from mobile phone companies is so typically poor, it's easy to imagine them falling for things like this.

(Video) How to protect yourself from the SIM swap scam #Simcardscam #Simcardswap #roadto1000subs

Dolores P

March 10, 2020

I use a PIN and my fingerprint as a backup in case I forget my pin. It saves me time and remembering passwords as well as adding a level of security.

Muskan@12

November 30, 2020

Simsim customer care number9832141375☎️ Any refund please calling number 24 replacement

Muskan@12

November 30, 2020

Simsim customer care number9832141375☎️ Any refund please calling number 24 replacement please calling

Muskan@12

November 30, 2020

Simsim customer care number9832141375☎️ Any refund please calling number 24 replacement mmm

Kid

February 11, 2021

We always get spam calls on our landline and most say they are Amazon we always hang up our ones about our warranty and on cell phone if we don’t recognize the number we hang up

Ranskyei

April 10, 2021

I lost my sms contact which my 2FA code pass through and now I can get access to my account

KennethAcult

May 22, 2021

This information is true

Sean M

September 06, 2021

(Video) SIM Card Swap Scam and Fraud, Explained

Hi, I was recently hacked (SIM swap) and my cryptocurrency exchange was robbed. Is there anything I should do or need to know to deal with this situation? Please help

FAQs

Can you prevent SIM swapping? ›

Fraudsters may be able to take over your phone number with a SIM swap or port-out scam and then break into your online accounts. You can protect yourself by enabling security measures from your carrier and adding extra protections to your accounts.

What information does someone need to SIM swap? ›

How it Works. Bad actors may target people who have valuable social media or financial accounts for SIM swap fraud. To successfully commit this type of fraud, they need additional information about you, like your email, home address, and your phone number.

What questions are asked during SIM swap? ›

The following are the most commonly asked MTN SIM swap security questions;
  • What three numbers do you call or text the most from your MTN SIM?
  • What was the date of your last recharge and what was the amount?
  • When did you last use the SIM that you wish to have replaced?
  • What is your price plan?

What can someone do with your SIM card number? ›

Main Reasons for Hacking SIM Cards
  • Steal your identity and private information.
  • Monitor and send phone calls and texts.
  • Access email accounts.
  • Access social media accounts.
  • Access online bank accounts.
  • Access cryptocurrency accounts.
27 Jun 2022

Can someone SIM swap my number? ›

SIM swap fraud occurs when scammers take advantage of a weakness in two-factor authentication and verification and use your phone number to access your accounts. SIM swapping happens when scammers contact your mobile phone's carrier and trick them into activating a SIM card that the fraudsters have.

What happens after a SIM swap? ›

When doing a SIM swap, all your services remain unchanged due to the services being linked to your cellphone number and not the SIM number. The PIN and PUK numbers of your new SIM will not be the same as the old SIM card. Your RICA information will also be moved to the new SIM when the SIM swap is successful.

Can SIM swap be done online? ›

Request a new SIM

Select the cellphone number that you want to do the SIM Swap on and click on the SIM Swap button. Complete the form by filling in your personal details, selecting the correct SIM Card size and delivery method.

How long does a SIM swap take? ›

How long will my SIM Swap take? The SIM transfer will take up to 24 hours. You'll know it's taking place when your old SIM loses signal. When this happens, put your new SIM in your phone and turn it off and on again to complete the transfer.

How do I change my SIM card but keep the same number? ›

To keep your mobile number and transfer it to another network, you need to request what's called a Porting Authorisation Code (PAC) from your old provider and then let your new provider know the code. They will then schedule the switch.

How do I block my Cell C SIM card? ›

How can I blacklist my cellphone? Inform your network provider of your loss: Cell C: 140 from Cell C numbers or 084-140 from other cellphone networks.

Can someone hack my bank account with my phone number? ›

With your phone number, a hacker can start hijacking your accounts one by one by having a password reset sent to your phone. They can trick automated systems — like your bank — into thinking they're you when you call customer service.

How do I know if my SIM is being tracked? ›

How to know who is tracking your phone. You can immediately check if your phone has been compromised, or if your calls, messages etc have been forwarded without your knowledge. All you need to do is dial a few USSD codes - ##002#, *#21#, and *#62# from your phone's dialer.

What do I dial to see if my phone has been hacked? ›

Use the code *#21# to see if hackers track your phone with malicious intent. You can also use this code to verify if your calls, messages, or other data are being diverted. It also shows your diverted information's status and the number to which the information is transferred.

How can I block my mobile SIM card online? ›

You can also call the Customer Care line *77 (800 77 00 77) or visit one of Vodafone stores. To block the SIM, you have to know the user password. We will block your SIM Card within 60 minutes of your request. The blocking of the SIM Card is free of charge.

What happens when you lock a SIM card? ›

A SIM card lock keeps your device from being used on any other network except yours. For example, if you have wireless service with us, then your SIM lock prevents someone else from using your phone on a different carrier. It's a security measure. Your SIM card may be locked by the phone's manufacturer when you get it.

Can you deactivate a SIM card? ›

In some cases, your SIM card can become worn over time, causing you to replace it. In either case, you must contact your mobile service company to deactivate your SIM card and then dispose of it in a way that prevents your information from being extracted from it.

Can someone hack a phone with just a phone number? ›

It's important to reiterate that it's not possible for someone to just simply type your number into some shady software and click “HACK”. There is usually a process of tricking you into doing something as mentioned above.

What is SIM reverse? ›

SIM swapping is when a hacker convinces your cell phone carrier to switch your phone number to a different SIM - one that they own. This is a relatively normal thing for a retail employee to do, which means that someone asking for a swap doesn't raise red flags.

How can you tell if someone has a dual SIM? ›

To see if the phone your using is dual-SIM, go into your phone's Settings app. Tap on Network and internet. The SIM cards option should be right below Airplane mode. If you see that the option shows you two slots for a SIM card, your phone is Dual-SIM.

Can I keep my old number with a new SIM card? ›

Yes, you can. If you move from one network to another then you need to ask your old network for a PAC code, and give it to your new network within 30 days. Your new network will port your mobile number over to your new SIM.

How can I block my MTN SIM card? ›

What steps do I follow if my device or SIM is lost or stolen?
  1. Call 135 on MTN PayAsYouGo or 135 on MTN Contract to suspend your cellphone.
  2. Ask our customer service agent for the ITC number while you're on the line.

How do you SIM swap via SMS? ›

In this situation your old SIM is active and you can receive an SMS on it. SMS 'Swap' to 44770 from your old SIM. You will receive a One Time Pin (OTP) via SMS which is valid for 15 minutes. Please save or write it down.

Can your number be stolen? ›

SIM swapping is when someone hijacks your mobile phone number to gain access to your texts and calls. Cellular fraud is defined as the unauthorized use, tampering or manipulation of a cellular phone or service. Types of cellular fraud include SIM swapping, cloning and subscriber fraud.

How long does an MTN SIM swap take? ›

An MTN SIM swap can take up to 4 hours to complete in busy periods, however it's usually much quicker to do a SIM Swap for MTN.

How long does a SIM swap take Vodacom? ›

How long does a SIM swap take? According to Vodacom, it takes between 2 and 24 hours for your SIM to be swapped. Once it's done, you will be able to use your new SIM. The good news is that after using the Vodacom SIM swap USSD code as given above, you will keep all your contacts, data and airtime.

Should you lock your SIM? ›

All SIM cards have PIN codes, but using them is optional, as you can choose to disable them. However, we do believe that you need a SIM PIN. If your smartphone is stolen, the thief probably wants it for its value on the black market, not to make phone calls or access the internet using your voice and data plan.

What is the default SIM PIN? ›

PIN is set to prevent unauthorized user to access your SIM. If your device locks when used with a SIM card and requesting for PIN code, simply insert your PIN code to unlock your SIM card. A new SIM card usually comes with a temporary default PIN of 0123 or 1234.

What is the default SIM PIN for iPhone? ›

The default SIM PIN is 1111.

How does SIM swap happen? ›

SIM swapping happens when scammers contact your mobile phone's carrier and trick them into activating a SIM card that the fraudsters have. Once this occurs, the scammers have control over your phone number. Anyone calling or texting this number will contact the scammers' device, not your smartphone.

Is SIM swapping common? ›

According to a recent FBI public service announcement, SIM swap scams are on the rise — and causing massive losses to victims. Throughout 2021, the FBI received 1,611 reports of SIM swapping, with losses totaling over $68 million.

How long does it take to transfer old number to new SIM? ›

Sim swaps can take up to 24 hours to complete. Once you lose signal with your original sim, turn your device off and turn it back on. If you're using a plastic sim, pop it in your device.

How will I know when my number has been transferred three? ›

We'll send you a text or email to confirm your number has been moved over. If you send your form before 5pm during the week, your number should be transferred the next working day. There you go.

What is stored on a SIM card? ›

Data that SIM cards contain include user identity, location and phone number, network authorization data, personal security keys, contact lists and stored text messages. SIM cards allow a mobile user to use this data and the features that come with them.

How can I get my old number back? ›

1. Contact Carrier. You can ask a Community Phone representative directly if your old number is still available for activation or if someone else has been allocated it by giving them a call. If your old number is inactive, Community Phone can get it for you.

Can a blacklisted phone be tracked? ›

Once it's reported stolen by you, the IMEI number is blacklisted across the country. If an IMEI device on the black list is used to make a call, the police will get to know about it immediately. There is a chance that they will track the phone if it comes up for resale or reset.

What is the code to check mobile number? ›

Vi USSD Codes 2022
S/NCheck DetailsVi USSD Codes
5Vi Data Balance Check Code*199*2*2#
6Vi 2G/3G/4GData Offers Check Code*199*1*3#
7Vi Mobile Number Check Code*111*2# | *131*1#
8Download Vi Mobile App*199*4#
8 more rows
28 Mar 2022

Can police track a stolen phone? ›

Yes, the police can track a stolen phone using either your phone number or the phone's IMEI (International Mobile Equipment Identity). Whether or not the police prioritize looking for your stolen phone is another matter.

What can a scammer do with my name and phone number? ›

With your personal information, scammers can:
  • access and drain your bank account.
  • open new bank accounts in your name and take out loans or lines of credit.
  • take out phone plans and other contracts.
  • purchase expensive goods in your name.
  • steal your superannuation.
  • gain access to your government online services.

Is someone accessing my phone remotely? ›

Signs That Someone Has Remote Access to Your Phone

The battery drains quickly even when not in use. Higher data usage than usual. Noises in the background when you're on a phone call. You receive unusual messages, emails, or notifications.

Will bank give money back if hacked? ›

Am I going to get my money back? Your bank should refund any money stolen from you as a result of fraud and identity theft. They should do this as soon as possible - ideally by the end of the next working day after you report the problem.

How do I block my phone from being tracked? ›

How to Prevent Cell Phones From Being Tracked
  1. Turn off the cellular and Wi-Fi radios on your phone. The easiest way to accomplish this task is to turn on the “Airplane Mode” feature. ...
  2. Disable your GPS radio. ...
  3. Shut the phone down completely and remove the battery.

How do I make my phone impossible to track? ›

How to make your phone impossible to track
  1. Lock your SIM Card. No app or disabled setting will help if your SIM card has been compromised. ...
  2. Limit ad tracking on your phone. ...
  3. Opt-out of carrier tracking. ...
  4. Disable Bluetooth. ...
  5. Activate airplane mode. ...
  6. Disable GPS location services. ...
  7. Try a GPS spoofing app. ...
  8. Enable a VPN connection.
3 Jun 2022

Will removing SIM card stop tracking? ›

The answer to that is a simple yes! All phones, whether an iPhone or an android, can be tracked down without a sim card or network. Still, they will need to have a secure Wi-Fi connection to be accurate.

What is the use of * * 4636 * *? ›

Android code: *#*#4636#*#*

This code will open up a menu that shows information about your phone's data usages. Here's how you can retrieve deleted text messages on your iPhone.

Can you Unhack your phone? ›

If you've recently sideloaded apps on Android, they might be to blame for the hack. Therefore, to unhack your phone, delete all recently-downloaded apps from it.

Does *# 21 tell you if your phone is tapped? ›

Our ruling: False. We rate the claim that dialing *#21# on an iPhone or Android device reveals if a phone has been tapped FALSE because it is not supported by our research.

How do I lock my SIM on iPhone? ›

Lock your SIM card with a PIN (personal identification number) to require an identification code for phone calls and cellular-data usage.
...
Turn your SIM PIN on or off
  1. If you have an iPhone, go to Settings > Cellular > SIM PIN. ...
  2. Turn on your SIM PIN or turn it off.
  3. If asked, enter your SIM PIN. ...
  4. Tap Done.
23 Sept 2021

Can iphones get SIM swapped? ›

Answer: A: Apple can't do anything to prevent SIM swaps of any kind. “SIM swap” is a misnomer; the physical SIM is not swapped; what happens is a criminal contacts the carrier and gets a new SIM issued with your phone number, which cancels your SIM.

What is tmobile takeover protection? ›

Account Takeover Protection is a free feature offered to T-Mobile customers. It adds additional security to your account by blocking unauthorized users from transferring your lines to another wireless carrier. This service must be added to each line on your account individually.

What is SIM swap Safaricom? ›

Other readers e-mailed the Nation, narrating how they lost money from their accounts, ranging from Sh22,000 to millions following Sim swaps. On its official website under cyber security and impersonation section, Safaricom explains that a Sim swap is whereby fraudsters replace and take over the customer's line.

Should you lock your SIM? ›

All SIM cards have PIN codes, but using them is optional, as you can choose to disable them. However, we do believe that you need a SIM PIN. If your smartphone is stolen, the thief probably wants it for its value on the black market, not to make phone calls or access the internet using your voice and data plan.

What happens when you lock your SIM card? ›

Essentially, SIM lock requires your lock screen PIN, pattern, password, or fingerprint and SIM card to be in place before the phone can be unlocked. You can kind of think of it as physical two-factor authentication, which deters thieves from removing the SIM in order to avoid being tracked.

What is the default SIM PIN? ›

PIN is set to prevent unauthorized user to access your SIM. If your device locks when used with a SIM card and requesting for PIN code, simply insert your PIN code to unlock your SIM card. A new SIM card usually comes with a temporary default PIN of 0123 or 1234.

Can someone hack my bank account with my phone number? ›

With your phone number, a hacker can start hijacking your accounts one by one by having a password reset sent to your phone. They can trick automated systems — like your bank — into thinking they're you when you call customer service.

How do I know if my SIM card has been hacked or not? ›

There are a number of (usually very easy) ways to detect if your SIM card has been cloned or hacked:
  • You're no longer receiving calls and texts. ...
  • Unrecognized numbers on your account. ...
  • You receive a message requesting you to restart your device. ...
  • Your device appears in a different location on location-trackers.

Can someone hack a phone with just a phone number? ›

It's important to reiterate that it's not possible for someone to just simply type your number into some shady software and click “HACK”. There is usually a process of tricking you into doing something as mentioned above.

Should I be worried about the T-Mobile Hack? ›

Even if you're not a customer, the hack of T-Mobile should give you pause and a reason to take action. You've likely heard that T-Mobile was hacked causing a massive data breach in August 2021. In this data breach involving 50 million records, even those who aren't currently T-Mobile customers have been affected.

Can you sue T-Mobile for identity theft? ›

In California, you can sue T-Mobile for a maximum of $10,000 if you are an individual. If you are a business suing T-Mobile, you can sue for a maximum of $5,000.

Is there a class action lawsuit against T-Mobile? ›

Try refreshing the page. The second largest U.S. wireless carrier, T-Mobile, has agreed to pay $350 million to settle multiple class-action suits. This all stems from a data breach disclosed last year affecting around 53 million customers personal data.

How can I block Safaricom SIM swap? ›

Here's how to block Safaricom SIM Swaps:

Dial *100*100# You have to do it on your own line. It cannot be done on your behalf from another line. You can choose to leave this option to swap at agents open, and only dial when you receive an SMS of an attempted SIM Swap.

What happens when you SIM swap? ›

At its most basic level, during a SIM swap, a SIM hijacker convinces your mobile carrier to port your phone number over to their SIM card. By transferring those incoming messages, fraudsters can easily access your most sensitive accounts by completing text-based two-factor authentication checks.

How do I block Safaricom SIM card? ›

Go to Safaricom Selfcare Portal and login into your account. After logging in, select Product and Services from the menu then go to Operations > Phone > Block Phone . In the Block Phone page, you'll find a list of IMEIs of all the phones that you've used your SIM card with recently.

Videos

1. Protecting Yourself from SIM Swap Fraud
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2. What is SIM Swapping, and how can you protect yourself?
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3. SIM swapping: How to avoid this sneaky phone theft
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4. How Do Fraudsters Do Sim Swap Fraud? | Sim Swap Fraud Method Explained
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5. Ledger Hack: SIM Swap Attack. Protect Yourself Now. Right Now. Learn How.
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6. SIM Card Swapping Scams | NBC 6
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