Dropbox Terms of Service
Posted: October 29, 2021
Effective: January 14, 2022
You can see your previous Terms here.
Your Stuff & Your Permissions
When you use our Services, you provide us with things like your files, content, messages, contacts, and so on (“Your Stuff”). Your Stuff is yours. These Terms don’t give us any rights to Your Stuff except for the limited rights that enable us to offer the Services.
We need your permission to do things like hosting Your Stuff, backing it up, and sharing it when you ask us to. Our Services also provide you with features like commenting, sharing, searching, image thumbnails, document previews, optical character recognition (OCR), easy sorting and organization, and personalization to help reduce busywork. To provide these and other features, Dropbox accesses, stores, and scans Your Stuff. You give us permission to do those things, and this permission extends to our affiliates and trusted third parties we work with.
Your use of our Services must comply with our Acceptable Use Policy. Content in the Services may be protected by others’ intellectual property rights. Please don’t copy, upload, download, or share content unless you have the right to do so.
Dropbox may review your conduct and content for compliance with these Terms and our Acceptable Use Policy. We aren’t responsible for the content people post and share via the Services.
Help us keep Your Stuff protected. Safeguard your password to the Services, and keep your account information current. Don’t share your account credentials or give others access to your account.
You may use our Services only as permitted by applicable law, including export control laws and regulations. Finally, to use our Services, you must be at least 13 if you reside in the United States, and 16 if you reside anywhere else. If the law where you reside requires that you must be older in order for Dropbox to lawfully provide the Services to you without parental consent (including use of your personal data), then you must be that older age.
Some of our Services allow you to download client software (“Software”) which may update automatically. So long as you comply with these Terms, we give you a limited, nonexclusive, nontransferable, revocable license to use the Software, solely to access the Services. To the extent any component of the Software may be offered under an open source license, we’ll make that license available to you and the provisions of that license may expressly override some of these Terms. Unless the following restrictions are prohibited by law, you agree not to reverse engineer or decompile the Services, attempt to do so, or assist anyone in doing so.
We sometimes release products and features that we’re still testing and evaluating (“Beta Services”). Beta Services are labeled “alpha,” “beta,” “preview,” “early access,” or “evaluation” (or with words or phrases with similar meanings) and may not be as reliable as Dropbox’s other services. Beta Services are made available so that we can collect user feedback, and by using our Beta Services, you agree that we may contact you to collect such feedback.
Beta Services are confidential until official launch. If you use any Beta Services, you agree not to disclose any information about those Services to anyone else without our permission.
From time to time, Dropbox will add additional features to enhance the user experience of our storage service at no additional charge. However, these free features may be withdrawn without further notice.
The Services are protected by copyright, trademark, and other US and foreign laws. These Terms don’t grant you any right, title, or interest in the Services, others’ content in the Services, Dropbox trademarks, logos and other brand features. We welcome feedback, but note that we may use comments or suggestions without any obligation to you.
We respect the intellectual property of others and ask that you do too. We respond to notices of alleged copyright infringement if they comply with the law, and such notices should be reported using our Copyright Policy. We reserve the right to delete or disable content alleged to be infringing and terminate accounts of repeat infringers. Our designated agent for notice of alleged copyright infringement on the Services is:
1800 Owens St
San Francisco, CA 94158
Billing. You can increase your storage space and add paid features to your account (turning your account into a “Paid Account”). We’ll automatically bill you from the date you convert to a Paid Account and on each periodic renewal until cancellation. If you’re on an annual plan, we’ll send you a notice email reminding you that your plan is about to renew within a reasonable period of time prior to the renewal date. You’re responsible for all applicable taxes, and we’ll charge tax when required to do so. Some countries have mandatory local laws regarding your cancellation rights, and this paragraph doesn’t override these laws.
Cancellation. You may cancel your Dropbox Paid Account at any time. Refunds are only issued if required by law. For example, users living in the European Union have the right to cancel their Paid Account subscriptions within 14 days of signing up for, upgrading to, or renewing a Paid Account by clicking here.
Downgrades. Your Paid Account will remain in effect until it's cancelled or terminated under these Terms. If you’re on a Dropbox Family plan, the Family manager may be able to downgrade your account at any time. If you don’t pay for your Paid Account on time, we reserve the right to suspend it or remove Paid Account features.
Changes. We may change the fees in effect on renewal of your subscription, to reflect factors such as changes to our product offerings, changes to our business, or changes in economic conditions. We’ll give you no less than 30 days’ advance notice of these changes via a message to the email address associated with your account and you’ll have the opportunity to cancel your subscription before the new fee comes into effect.
Dropbox Business Teams
Email address. If you sign up for a Dropbox account with an email address provisioned by your organization, your organization may be able to block your use of Dropbox until you transition to an account on a Dropbox Business or Education team (collectively, “Dropbox Business Team”) or you associate your Dropbox account with a personal email address.
Using Dropbox Business Teams. If you join a Dropbox Business Team, you must use it in compliance with your organization’s terms and policies. Please note that Dropbox Business Team accounts are subject to your organization's control. Your administrators may be able to access, disclose, restrict, or remove information in or from your Dropbox Business Team account. They may also be able to restrict or terminate your access to a Dropbox Business Team account. If you convert an existing Dropbox account into part of a Dropbox Business Team, your administrators may prevent you from later disassociating your account from the Dropbox Business Team.
You’re free to stop using our Services at any time. We reserve the right to suspend or terminate your access to the Services with notice to you if:
- you’re in breach of these Terms,
- your use of the Services would cause a real risk of harm or loss to us or other users, or
- you don’t have a Paid Account and haven't accessed our Services for 12 consecutive months.
We’ll provide you with reasonable advance notice via the email address associated with your account to remedy the activity that prompted us to contact you and give you the opportunity to export Your Stuff from our Services. If after such notice you fail to take the steps we ask of you, we’ll terminate or suspend your access to the Services.
We won’t provide notice or an opportunity to export Your Stuff before termination or suspension of access to the Services where:
- you’re in material breach of these Terms,
- doing so would cause us legal liability or compromise our ability to provide the Services to our other users, or
- we're prohibited from doing so by law.
Discontinuation of Services
We may decide to discontinue the Services in response to exceptional unforeseen circumstances, events beyond Dropbox’s control (for example a natural disaster, fire, or explosion), or to comply with a legal requirement. If we do so, we’ll give you reasonable prior notice so that you can export Your Stuff from our systems (we will give you no less than 30 days’ notice where possible under the circumstances). If we discontinue the Services in this way before the end of any fixed or minimum term you have paid us for, we’ll refund the portion of the fees you have pre-paid but haven't received Services for.
Services “AS IS”
We strive to provide great Services, but there are certain things that we can't guarantee. TO THE FULLEST EXTENT PERMITTED BY LAW, DROPBOX AND ITS AFFILIATES, SUPPLIERS AND DISTRIBUTORS MAKE NO WARRANTIES, EITHER EXPRESS OR IMPLIED, ABOUT THE SERVICES. THE SERVICES ARE PROVIDED "AS IS." WE ALSO DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. Some places don’t allow the disclaimers in this paragraph, so they may not apply to you. For example, these disclaimers do not override the legal protections, including statutory warranties, granted to consumers by EU law.
Limitation of Liability
WE DON’T EXCLUDE OR LIMIT OUR LIABILITY TO YOU WHERE IT WOULD BE ILLEGAL TO DO SO—THIS INCLUDES ANY LIABILITY FOR DROPBOX’S OR ITS AFFILIATES’ FRAUD OR FRAUDULENT MISREPRESENTATION IN PROVIDING THE SERVICES. IN COUNTRIES WHERE THE FOLLOWING TYPES OF EXCLUSIONS AREN’T ALLOWED, WE'RE RESPONSIBLE TO YOU ONLY FOR LOSSES AND DAMAGES THAT ARE A REASONABLY FORESEEABLE RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL OR OUR BREACH OF OUR CONTRACT WITH YOU. THIS PARAGRAPH DOESN’T AFFECT CONSUMER RIGHTS THAT CAN'T BE WAIVED OR LIMITED BY ANY CONTRACT OR AGREEMENT. IF YOU ARE AN EU OR UK CONSUMER, THESE TERMS DO NOT EXCLUDE DROPBOX’S LIABILITY FOR LOSSES AND DAMAGES THAT ARE A RESULT OF OUR FAILURE TO USE REASONABLE CARE AND SKILL IN PROVIDING THE SERVICES OR OF OUR BREACH OF OUR CONTRACT WITH YOU, AS LONG AS THOSE LOSSES AND DAMAGES ARE REASONABLY FORESEEABLE.
IN COUNTRIES WHERE EXCLUSIONS OR LIMITATIONS OF LIABILITY ARE ALLOWED, DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WON’T BE LIABLE FOR:
- ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGES, OR
- ANY LOSS OF USE, DATA, BUSINESS, OR PROFITS, REGARDLESS OF LEGAL THEORY.
THESE EXCLUSIONS OR LIMITATIONS WILL APPLY REGARDLESS OF WHETHER OR NOT DROPBOX OR ANY OF ITS AFFILIATES HAS BEEN WARNED OF THE POSSIBILITY OF SUCH DAMAGES.
IF YOU USE THE SERVICES FOR ANY COMMERCIAL, BUSINESS, OR RE-SALE PURPOSE, DROPBOX, ITS AFFILIATES, SUPPLIERS OR DISTRIBUTORS WILL HAVE NO LIABILITY TO YOU FOR ANY LOSS OF PROFIT, LOSS OF BUSINESS, BUSINESS INTERRUPTION, OR LOSS OF BUSINESS OPPORTUNITY. DROPBOX AND ITS AFFILIATES AREN’T RESPONSIBLE FOR THE CONDUCT, WHETHER ONLINE OR OFFLINE, OF ANY USER OF THE SERVICES.
OTHER THAN FOR THE TYPES OF LIABILITY WE CANNOT LIMIT BY LAW (AS DESCRIBED IN THIS SECTION), WE LIMIT OUR LIABILITY TO YOU TO THE GREATER OF $20 USD OR 100% OF ANY AMOUNT YOU'VE PAID UNDER YOUR CURRENT SERVICE PLAN WITH DROPBOX. THIS PROVISION DOES NOT APPLY TO EU CONSUMERS WHERE PROHIBITED BY APPLICABLE LAW.
Let’s Try to Sort Things Out First. We want to address your concerns without needing a formal legal case. Before filing a claim against Dropbox, you agree to try to resolve the dispute informally by sending us a written Notice of Dispute at firstname.lastname@example.org that includes your name, a detailed description of the dispute, and the relief you seek. We’ll try to resolve the dispute informally by contacting you via email. If a dispute is not resolved within 60 days after submission, you or Dropbox may bring a formal proceeding. If you reside in the EU, the European Commission provides for an online dispute resolution platform, which you can access here: https://ec.europa.eu/consumers/odr.
Judicial Forum for Disputes. You and Dropbox agree that any judicial proceeding to resolve claims relating to these Terms or the Services will be brought in the federal or state courts of San Francisco County, California, subject to the mandatory arbitration provisions below. Both you and Dropbox consent to venue and personal jurisdiction in such courts. If you reside in a country (for example, a member state of the European Union) with laws that give consumers the right to bring disputes in their local courts, this paragraph doesn’t affect those requirements.
IF YOU’RE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:
We Both Agree to Arbitrate. You and Dropbox agree to resolve any claims relating to these Terms or the Services through final and binding individual arbitration by a single arbitrator, except as set forth under the “Exceptions to Agreement to Arbitrate” below. This includes disputes arising out of or relating to the interpretation or application of this “Mandatory Arbitration Provisions” section, including its scope, enforceability, revocability, or validity. The arbitrator may award relief only individually and only to the extent necessary to redress your individual claim(s); the arbitrator may not award relief on behalf of others or the general public.
Opt out of Agreement to Arbitrate. You can decline this agreement to arbitrate by clicking here and submitting the opt-out form within 30 days of first registering your account or agreeing to these Terms. However, if you agreed to a previous version of these Terms that allowed you to opt out of arbitration, your previous choice to opt out or not opt out remains binding.
Arbitration Procedures. The American Arbitration Association (AAA) will administer the arbitration under its Consumer Arbitration Rules. The AAA’s rules and filing instructions are available at www.adr.org or by calling 1-800-778-7879. The arbitration will be held in the United States county where you live or work, San Francisco (CA), or any other location we agree to.
Arbitration Fees and Incentives. The AAA rules will govern payment of all arbitration fees. For individual arbitration of non-frivolous claims less than $75,000 for which you timely provided Dropbox with a Notice of Dispute, Dropbox will reimburse arbitration filing fees at the conclusion of the arbitration and will pay other arbitration fees. For all other claims, the costs and fees of arbitration shall be allocated in accordance with the arbitration provider’s rules, including rules regarding frivolous or improper claims. If you receive an arbitration award that is more favorable than any offer we make to resolve the claim, we will pay you $1,000 in addition to the award. Dropbox will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous or brought for an improper purpose.
Exceptions to Agreement to Arbitrate. Either you or Dropbox may assert claims, if they qualify, in small claims court in San Francisco (CA) or any United States county where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Services, or intellectual property infringement (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above. If the agreement to arbitrate is found not to apply to you or your claim, you agree to the exclusive jurisdiction of the state and federal courts in San Francisco County, California to resolve your claim.
NO CLASS OR REPRESENTATIVE ACTIONS. You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren’t allowed.
Severability. If any part of this “Mandatory Arbitration Provisions” section is found to be illegal or unenforceable, the remainder will remain in effect, except that if a finding of partial illegality or unenforceability would allow class or representative arbitration, this “Mandatory Arbitration Provisions” section will be unenforceable in its entirety. If you are found to have a non-waivable right to bring a particular claim or to request a particular form of relief that the arbitrator lacks authority to redress or award according to this “Mandatory Arbitration Provisions” section, including public injunctive relief, then only that respective claim or request for relief may be brought in court, and you and we agree that litigation of any such claim or request for relief shall be stayed pending the resolution of any individual claim(s) or request(s) for relief in arbitration.
These Terms will be governed by California law except for its conflicts of laws principles. However, some countries (including those in the European Union) have laws that require agreements to be governed by the local laws of the consumer's country. This paragraph doesn’t override those laws.
These Terms constitute the entire agreement between you and Dropbox with respect to the subject matter of these Terms, and supersede and replace any other prior or contemporaneous agreements, or terms and conditions applicable to the subject matter of these Terms. Our past, present, and future affiliates and agents can invoke our rights under this agreement in the event they become involved in a dispute with you. Otherwise, these Terms do not give rights to any third parties.
Waiver, Severability & Assignment
Dropbox’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights under these Terms, and any such attempt will be void. Dropbox may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Services.
We may revise these Terms from time to time to better reflect:
- changes to the law,
- new regulatory requirements, or
- improvements or enhancements made to our Services.
If an update affects your use of the Services or your legal rights as a user of our Services, we’ll notify you prior to the update's effective date by sending an email to the email address associated with your account or via an in-product notification. These updated terms will be effective no less than 30 days from when we notify you.
If you don’t agree to the updates we make, please cancel your account and stop using the Services before the updated Terms become effective. Where applicable, we’ll offer you a prorated refund based on the amounts you have prepaid for Services and your account cancellation date. By continuing to use or access the Services after the updates come into effect, you agree to be bound by the revised Terms.
What happens if you violate terms of service Dropbox? ›
We reserve the right to suspend or terminate your access to the Services with notice to you if: you're in breach of these Terms, your use of the Services would cause a real risk of harm or loss to us or other users, or. you don't have a Paid Account and haven't accessed our Services for 12 consecutive months.Does Dropbox have an SLA? ›
Beyond this, Dropbox commits to an uptime SLA in contracts with some of our customers, particularly in mission-critical industries. We define this based on the overall availability of the systems that serve our users, and officially cross from “up” to “down” when our availability degrades past a certain threshold.How do I cancel my Dropbox contract? ›
- Sign in to dropbox.com.
- Click your avatar (profile picture or initials) in the top-right corner.
- Click Settings.
- Click Plan.
- Click Cancel plan at the bottom of the page. ...
- Select a reason for canceling.
- Click Continue canceling.
Yes! Dropbox Business users can have both a personal and work Dropbox on any computer, mobile device, and on dropbox.com. This means you can keep your files separate and accessible from anywhere. To learn more, visit our help center article on connecting personal and work Dropbox accounts.Does Dropbox report to police? ›
Like most online services, we sometimes receive requests from governments seeking information about our users. We scrutinize all data requests to make sure they comply with the law, and we give notice to users when their accounts are identified in a law enforcement request, unless prohibited by law.Will Dropbox delete my files if I don't pay? ›
If you cancel your Dropbox subscription or trial or your subscription expires, your account will downgrade to a Dropbox Basic (free) account at the end of your billing cycle or trial. Additionally: You'll still have access to all of your files and folders.What are 3 types of SLA's? ›
What are the three types of SLAs? There are three basic types of SLAs: customer, internal and multilevel service-level agreements. A customer service-level agreement is between a service provider and its external customers. It is sometimes called an external service agreement.Is Dropbox owned by Microsoft? ›
Dropbox is a file hosting service operated by the American company Dropbox, Inc., headquartered in San Francisco, California, U.S. that offers cloud storage, file synchronization, personal cloud, and client software.Is Dropbox SaaS or PaaS? ›
Examples of popular SaaS providers include: BigCommerce. Google Workspace, Salesforce. Dropbox.What happens to my files when I cancel Dropbox? ›
You'll still have access to all of your files and folders. Dropbox keeps deleted versions of your files for 30 days, in case you change your mind. If you're over your downgraded storage quota, Dropbox will stop syncing your files.
Is it worth paying for Dropbox? ›
Is Dropbox Any Good? Dropbox is an excellent option for anyone looking for a cloud storage solution. It offers fantastic performance for file syncing, sharing, collaboration and integrated tools.What happens if I delete my Dropbox account? ›
Deleting your Dropbox account deletes all of your account and file data from Dropbox and signs you out of Dropbox on all devices. When you delete your Dropbox account: Your files and folders will stop syncing on all devices. Note: Content synced to your computer will stay there, but will no longer sync.Which is better Google Drive or Dropbox? ›
Google Drive has better options for plans than Dropbox, and many features you have to pay for with Dropbox are either free or available at a much lower price with Google Drive. Overall, when it comes down to price, usability, and features, Google Drive puts itself ahead of Dropbox for most users.Why is Dropbox so costly? ›
The primary reason for the expensive pricing of Dropbox is its list of features and secure file sharing option. Dropbox spends a significant amount on maintaining its users' data and keeping it secure with high-quality data privacy measures.What is better OneDrive or Dropbox? ›
For basic cloud storage and file sharing, OneDrive features can be enough for some users. But when it comes to creating content, especially with a team, Dropbox is simply more versatile. Plus, Dropbox makes it easy to work with hundreds of file types—even the rich media and large files that OneDrive doesn't support.Is Dropbox easily hacked? ›
Dropbox is secure thanks in part to its 256-bit AES encryption, but the service has been hacked in the past. Because Dropbox is relatively secure, the largest vulnerabilities are often the end users and their security hygiene.Can Dropbox be trusted? ›
Dropbox is a home for all your most valuable files. To keep your files safe, Dropbox is designed with multiple layers of protection, distributed across a scalable, secure infrastructure. These layers of protection include: Dropbox files at rest are encrypted using 256-bit Advanced Encryption Standard (AES)Can Dropbox files be tracked? ›
Traffic and insights let you track how files you've shared have been viewed or downloaded. You can confirm links and invitations have been received, and see how they're used. To see traffic and insights for shared files: Sign in to dropbox.com.How long does Dropbox keep files forever? ›
Dropbox keeps your deleted files and edits for up to 180 days, depending on your plan. How do I see file history on Dropbox? Dropbox stores previous versions of your file for up to 180 days depending on your plan; your file history doesn't count toward your storage quota.Do Dropbox files stay forever? ›
Your default file recovery period depends on your Dropbox plan: Dropbox Basic, Plus, and Family users have 30 days. Dropbox Professional and Business users have 180 days.
How long does Dropbox keep my files? ›
If you dont then accounts are purged after 12 months of inactivity.What is SLA P1 P2 P3? ›
P1 – Priority 1 incident tickets (Critical) P2 – Priority 2 incident tickets (High) P3 – Priority 3 incident tickets (Moderate) P4 – Priority 4 incident tickets (Low) SLA success rate is given as percentage.Are SLAs legally binding? ›
SLAs can be binding contracts but are often used by public sector bodies to set out their relationship in a given project without the intention to create legal relations.What are the 4 aspects of SLA? ›
- Overall objectives. The SLA should set out the overall objectives for the services to be provided. ...
- Description of the Services. The SLA should include a detailed description of the services. ...
- Performance Standards. ...
- Compensation/Service Credits. ...
- Critical Failure.
Both services are extremely similar when it comes to the security features they offer, as long as you're using OneDrive for Business and not the OneDrive Basic or OneDrive Standalone products. Both the OneDrive and Dropbox services offer a maximum 256-bit AES encryption on files.
There are many competitors to Dropbox. Google Drive and Microsoft OneDrive are probably the two most famous ones, but less mainstream services like Sync.com and pCloud are arguably even better options.Should I switch from Dropbox to OneDrive? ›
Some cloud users plan to switch from Dropbox to OneDrive for the following reasons: OneDrive provides more free cloud space (5 GB) than Dropbox (2 GB). OneDrive offers cheaper and more reasonable storage plan (50 GB: $1.99/m; 1 TB: $6.99/m; 5 TB: $9.99/m) than Dropbox (1 TB: $9.99/m; 2 TB: $19.99/m).Which is better cloud or Dropbox? ›
Both Dropbox and iCloud offer cloud storage, but Dropbox does offer more features, with Office integration, better file sharing and file versioning available.Is Dropbox built on AWS? ›
These AWS services enable Dropbox to cost-effectively scale storage and compute independently without planning for capacity and to test new technologies without fear of degrading its users' experience, ultimately enabling Dropbox to innovate faster while saving money.What is the difference between cloud and Dropbox? ›
|Best for iOS users||Available on any platform|
What happens if you violate terms of service? ›
Companies can enforce the terms by refusing service. Customers can enforce by filing a lawsuit or arbitration case if they can show they were actually harmed by a breach of the terms.What happens if Dropbox disables your account? ›
When an account is disabled, all access to the account and content on Dropbox is terminated.What does it mean to violate terms of service? ›
TOS violations describe contract breaches by a single party. For many, the internet is an easy place to get information and take advantage of certain conveniences in the form of online banking and shopping.Can Dropbox ban me? ›
If we receive a DMCA takedown notice, it means that we've been asked to remove shared links or file requests for content in your Dropbox. Your links are then temporarily or permanently “banned,” due to one of the following reasons: - The link or request generated a large amount of traffic.Is breaching terms of service illegal? ›
Although a breach of contract could be said to be illegal, it's not illegal in the relevant legal sense.Can you copy someone terms of service? ›
Copying someone else's terms and conditions is illegal. Under US copyright laws, terms and conditions are copyright protected. Your competitors don't have to look hard to find out that you stole their policies.Are terms of service mandatory? ›
Hackers had used usernames and passwords from another data breach to sign-in to Dropbox accounts. One of these accounts belonged to a Dropbox employee, who had used the same password for both the breached site and for their Dropbox account.Why is Dropbox being blocked? ›
Dropbox is often restricted due to the lack of control over what files could be accessed – A network administrator has no idea what files you may be accessing and importing back onto their private network – You could access inappropriate material or even files that are infected with a virus and unwittingly cause ...How long does Dropbox account last? ›
It depends... if you keep the account active and regularly log in OR pay for it they, in theory, are there forever. If you dont then accounts are purged after 12 months of inactivity.
What makes a terms of service legally binding? ›
According to contract law, in order for a contract to be valid, there must be an offer, consideration, and acceptance. Being able to prove your customer accepted your terms (and therefore entered a contract with you) will determine whether or not your Terms and Conditions are enforceable.Is it optional to have terms of service? ›
There are currently no laws in place that require websites or companies to use a terms of service agreement. However, a ToS is helpful to set expectations for your users and prevent abuse. The agreement outlines what the users can expect while using your website or product and how users must behave.Is Dropbox monitored? ›
All files you store in Dropbox are private. Other people can't see and open those files unless you purposely share links to files or share folders with others.Can Dropbox employees see my files? ›
Dropbox employees may access, but not view the contents of, files in your Dropbox account when assisting Dropbox in complying with a legal obligation, such as responding to a search warrant. Employees "are prohibited" from looking at file contents.Can Dropbox be subpoenaed? ›
We get a request
Law enforcement sends us a request for user information, such as a subpoena or search warrant.